Frontdesk

Arrival and Departure management

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Saturday at 3pm, three families are standing in your office and the phone is ringing. The Frontdesk screen is built for exactly that moment: everyone arriving today, everyone leaving today, and every new booking that needs your approval — on one page.

Arriving Today

Frontdesk Checkin
Frontdesk Checkin

Every arrival for the day is listed with the vitals you need at check-in:

  • Check the guest in with one click
  • See reservation details at a glance
  • View the checkout date
  • View any outstanding balance — so you can collect it while the guest is standing in front of you

Departing Today

Frontdesk Checkout
Frontdesk Checkout

Departures work the same way:

  • Check out the guest
  • See reservation details
  • Catch any unpaid balance before they drive off

Checking a guest out also flips their unit to dirty on the Housekeeping board, so your cleaning crew knows the cabin is ready to turn without anyone picking up a radio.

Pending Reservations

Review new reservations
Review new reservations

New online bookings queue here for your review:

  • View recent reservations as they come in
  • Review each reservation before approving it
  • The guest receives their confirmation email only after you approve — you stay in control of who books your property

That approval step is a big deal for resorts that curate their guest list. You get the convenience of 24/7 online booking without giving up the final say.

Calendar View

Calendar
Calendar

Need the bigger picture? Jump to the full availability calendar without leaving your flow. See more at Calendar Features.

Frontdesk is included in every CabinKey™ plan — see pricing or get in touch for a walkthrough.

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