For a family resort, the guest list is the business. The same families book the same weeks year after year — if you know who they are, what they like, and how to reach them. CabinKey™ gives you a guest database built for that kind of loyalty, not a hotel-style contact dump.
Guest Page
CabinKey™ makes managing your guests’ information simple.
View, add, remove, and save useful information for your guests in CabinKey™.
What you will see:
- Name and personal information
- Unlimited phones
- Unlimited emails
- Unlimited addresses
- Unlimited notes
- Unlimited images
- Reservations for each Guest
The reservation history is the quiet workhorse here. When the Petersons call about next July, their profile shows every stay, which cabin they prefer, and the note you left about the dock slip they always want — the details that make a guest feel like a regular instead of a customer.
Notes are free-form, so use them however you run your resort: boat preferences, anniversary weeks, “always pays by check,” which family brings the big dog. Search finds guests by any of it.
Guest List
In addition to viewing your guest details, from the Guest dashboard you can:
- Merge Guests — clean up duplicates when the same family booked under two emails
- Archive Guests — keep the list current without deleting history
- Export Guests — your data is yours; pull the full list any time for mailings or a newsletter
Connected to everything else
Guest profiles link straight to their reservations, their payment history, and the emails they’ve been sent. When a guest calls, one search gives you the whole relationship.
Book a demo and bring your messiest guest spreadsheet — we love a challenge.