“Bob… something? Stayed in Cabin 4 two summers ago? His wife’s name was Carol?” Every resort owner has had this phone call. CabinKey™ search is built for it.
Search Guests and Reservations
Find a guest or reservation quickly and easily!
At CabinKey™, we understand that having the information you need is important. We use a powerful AI search engine so you can find any guest or reservation in no time at all — and it’s forgiving of typos, partial names, and half-remembered details, because that’s how real phone calls work.
One search box, everything findable
Type a name, phone number, email, or reservation detail and results appear as you type:
- Guests — find their profile, contact info, notes, and complete stay history
- Reservations — past, current, and upcoming, with a click through to the full reservation page
That stay history is where search earns its keep: when a returning guest calls to rebook “the same cabin as last year,” you can pull up which unit they had, what they paid, and the notes you left — while they’re still on the line. That’s the kind of personal touch that keeps families coming back to the same resort for decades, and it’s a lot easier when the details aren’t in a filing cabinet.
Fast matters at the front desk
Search is a keystroke away from anywhere in CabinKey™, so whether you’re at the Frontdesk with a line of guests or answering the phone from the dock, the answer is seconds away.
See it live with your own guest list — book a demo.